Date of Award

Spring 5-2026

Document Type

Thesis

Degree Name

Ed.D. Transformational Teaching and Learning

Department

Secondary Education

First Advisor

Dr. Amber Jean-Marie Pabon

Second Advisor

Dr. Chris Weiler

Third Advisor

Dr. Tabetha Bernstein-Danis

Abstract

This qualitative phenomenological study examined how Black male students at a public community college experienced digital belonging through a Title Three–funded Online Student Support Hub. Instead of focusing on broad institutional outcomes, the study centered on students' personal experiences. It investigated how students felt seen by staff, how relevant cultural references were integrated, and how quickly and thoughtfully the institution responded. Data came from nine participants through semi-structured interviews, reflective journals, and review of key documents. Through analysis, the study identified four key themes: building personal relationships, obstacles and feelings of separation, efforts to make digital support more personal, and affirming cultural identity. Results revealed that digital belonging was constructed through meaningful student engagement and interaction within the Hub. When online systems were fast, individualized, and culturally aware, students felt greater trust and engaged more. In contrast, automated or culturally generic messages led to disengagement and feelings of separation. These findings highlight the need for digital support systems that prioritize human connection and cultural relevance to foster belonging for Black male community college students.

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

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